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Our support team is here to help. Choose the option that works best for you.

Live Chat

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Usually replies in < 5 min

Available 24/7

Email Support

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24-hour response

Mon–Sun

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Phone Support

Speak directly with a care coordinator.

+1 (800) MED-HELP

Mon–Fri, 8am–8pm EST

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What do you need help with?

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Describe your issue and our team will get back to you within 24 hours.

Medical Emergency?

If you are experiencing a medical emergency while abroad, please contact local emergency services immediately (112 in EU, 911 in US/Canada).

For urgent care coordinator assistance during your treatment: +1 (800) MED-HELP — available 24/7 for active patients.