Join Our Mission

Serve as Heyzl's clinical authority. You will set and enforce provider quality standards, oversee the verification program, guide clinical safety policy, and be the trusted voice for patients seeking international care.

Build and lead Heyzl's financial operations. You will own FP&A, accounting, escrow and payment reconciliation, fundraising support, and financial compliance across all markets we operate in.

Own Heyzl's regulatory compliance program across all 50 US states. You will maintain HIPAA compliance, manage provider licensing requirements, advise on cross-border healthcare regulations, and liaise with legal counsel on evolving requirements.

Verify the credentials of healthcare providers applying to join Heyzl. You will review licenses, accreditations, malpractice history, and background checks, and maintain the accuracy of provider verification records.

Specialize in verifying credentials for international healthcare providers across Latin America, Southeast Asia, and Europe. You will work with local licensing bodies, accreditation agencies, and translation services to ensure all providers meet Heyzl's standards.

Provide legal guidance on all aspects of Heyzl's operations including provider contracts, patient consent documents, HIPAA compliance, cross-border healthcare regulations, and commercial agreements with enterprise partners.

Own the end-to-end operations of the Heyzl platform — from booking workflows and escrow releases to dispute resolution and patient support processes. You will build the systems and teams that make every patient journey seamless.

Support patients throughout their healthcare journey — from initial inquiry through post-treatment follow-up. You will answer questions, help patients prepare for travel, coordinate with providers, and resolve issues as they arise.

Lead complex patient cases including emergency situations, dispute escalations, and high-value bookings. You will also mentor junior coordinators and help build the team's processes and training materials.

Coordinate the travel and accommodation logistics for patients booking international care through Heyzl. You will build partnerships with travel agencies, hotels, and transport providers, and ensure each patient has a smooth, supported experience.

Provide timely, empathetic support to patients and providers via live chat, email, and phone. You will resolve common issues, escalate urgent cases, and maintain Heyzl's high satisfaction standards across all support channels.

Lead Heyzl's 24/7 support team. You will own quality metrics, create response templates, manage scheduling across shifts, and serve as the escalation point for complex or sensitive patient cases.

Own Heyzl's provider supply strategy. You will identify, recruit, and onboard high-quality healthcare providers across key international markets, build the outreach playbook, and manage a growing team of provider success managers.

Serve as the primary point of contact for a portfolio of healthcare providers on Heyzl. You will drive provider activation, coach on profile optimization, communicate platform updates, and identify upsell opportunities to higher subscription tiers.

Guide newly approved providers through the Heyzl onboarding process — from profile setup and service listing to verification completion and first booking. You will ensure every provider launches successfully on the platform.

Own Heyzl's patient acquisition strategy. You will build and lead the marketing team, drive SEO and paid growth, develop the content strategy, and position Heyzl as the trusted brand for international healthcare.

Develop and close enterprise partnerships with self-insured employers, HR benefits platforms, and insurance carriers who want to offer Heyzl as a medical travel benefit. You will own the full sales cycle from outreach through contract.

Own Heyzl's organic growth through content. You will develop and execute the editorial calendar, write and commission high-quality healthcare and travel content, manage the help center knowledge base, and drive measurable improvements in search rankings.