MedScovery Provider Agreement
Key Points
- Fixed Booking Coordination Fees based on procedure category complexity
- Payment Processing Fee (2.9% + $0.30) is a financial services fee, not a healthcare referral commission
- Optional subscription plans provide discounts on coordination fees
- Fee changes require 30 days notice
- Compliance with anti-kickback and patient brokering laws
- Escrow protection for patient payments
- Provider responsibilities and obligations
MedScovery Provider Agreement
Effective Date: January 1, 2025
Version: 1.0
1. Agreement Overview
This Provider Agreement ("Agreement") governs your use of the MedScovery platform as a healthcare provider. By accepting this Agreement, you agree to be bound by its terms and conditions.
This Agreement is designed to comply with applicable healthcare regulations, including state anti-kickback and patient brokering laws. Our fee structure is based on service complexity rather than procedure value, ensuring compliance across all jurisdictions.
2. Platform Services
MedScovery provides a platform that facilitates connections between patients and healthcare providers. As a Provider, you agree that:
- MedScovery is a technology platform, not a healthcare provider
- MedScovery does not provide medical advice or services
- You are solely responsible for the medical services you provide
- You maintain all necessary licenses, certifications, and insurance
- You comply with all applicable medical regulations in your jurisdiction
3. Provider Responsibilities
As a Provider on the MedScovery platform, you agree to:
- Maintain valid medical licenses and certifications
- Provide accurate information about your practice, services, and pricing
- Respond to patient inquiries in a timely manner
- Deliver medical services in accordance with applicable standards of care
- Obtain informed consent from patients before providing services
- Maintain adequate professional liability insurance
- Comply with all applicable healthcare regulations, including HIPAA
- Update your profile information as it changes
4. Fee Structure
4.1 Booking Coordination Fees
MedScovery charges a fixed Booking Coordination Fee for each confirmed booking. This fee is based on the complexity of the medical procedure category, not the monetary value of the procedure. This structure ensures compliance with anti-kickback regulations across all jurisdictions.
Current Booking Coordination Fees by Category:
- Dental procedures: $199
- Cosmetic surgery: $299
- General surgery: $299
- Vision procedures: $249
- Bariatric procedures: $349
- Fertility treatments: $399
- Orthopedic procedures: $399
- Cardiac procedures: $499
- Oncology: $549
- Other procedures: $249
The Booking Coordination Fee covers platform services including:
- Secure messaging and communication tools
- Booking management and scheduling
- Escrow protection and payment processing infrastructure
- Patient-provider matching and coordination
- Platform support and customer service
4.2 Payment Processing Fees
MedScovery utilizes Stripe Connect to process payments. A payment processing fee of 2.9% + $0.30 is applied to each transaction. This is a standard financial services fee that covers:
- Secure payment processing
- Fraud prevention and security
- Escrow administration services
- Payment infrastructure and compliance
Important: This payment processing fee is a financial services fee, not a healthcare referral commission. It is separate from and in addition to the Booking Coordination Fee.
4.3 Optional Subscription Plans
Providers may optionally subscribe to enhanced service tiers that provide:
- Enhanced listing visibility and search placement
- Advanced analytics and reporting
- Patient CRM tools
- API access (Professional and Enterprise tiers)
- Discounts on Booking Coordination Fees
- Priority customer support
Subscription pricing and features are detailed on our Pricing page. Subscriptions are billed monthly or annually and may be cancelled at any time.
4.4 Fee Changes
MedScovery reserves the right to modify Booking Coordination Fees with 30 days' written notice to providers. Fee changes will be communicated via email and through the provider dashboard. Continued use of the platform after the effective date of fee changes constitutes acceptance of the new fees.
5. Payment Terms
5.1 Escrow Protection
Patient payments are held in escrow until services are completed. Funds are released to Providers upon:
- Service completion and patient confirmation, or
- After a 48-hour grace period if no dispute is raised
MedScovery acts as an escrow agent and does not use escrow funds for its own operations. Funds are held in segregated accounts managed by our payment processor (Stripe).
5.2 Provider Payouts
Upon escrow release, Providers receive the procedure amount minus the payment processing fee (2.9% + $0.30). The Booking Coordination Fee is billed separately to the Provider and is not deducted from patient payments.
5.3 Refunds and Cancellations
Booking Coordination Fees are non-refundable once a booking is confirmed. In cases of booking cancellation by the Provider or successful patient dispute, platform fees may be credited at MedScovery's discretion. Payment processing fees are subject to Stripe's refund policies.
6. Compliance and Legal Requirements
6.1 Regulatory Compliance
This Agreement and MedScovery's fee structure are designed to comply with:
- Federal anti-kickback statutes (42 U.S.C. § 1320a-7b)
- State patient brokering laws
- State healthcare referral fee prohibitions
- HIPAA and healthcare privacy regulations
- Applicable medical licensing requirements
6.2 Fixed Fee Model
Our fixed fee model is based on coordination complexity, not procedure value. This structure:
- Complies with healthcare regulations in all 50 US states
- Avoids percentage-based commission structures that may violate anti-kickback laws
- Provides predictable costs for Providers
- Ensures sustainable and legally compliant operations
6.3 Provider Representations
By accepting this Agreement, you represent and warrant that:
- You are a licensed healthcare provider in good standing
- You have the authority to enter into this Agreement
- You will comply with all applicable laws and regulations
- You will maintain adequate professional liability insurance
- All information you provide to MedScovery is accurate and current
7. Intellectual Property
All content, features, and functionality of the MedScovery platform are owned by MedScovery and are protected by copyright, trademark, and other intellectual property laws. Providers may not copy, modify, or create derivative works of the platform without express written permission.
8. Limitation of Liability
To the maximum extent permitted by law, MedScovery shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. MedScovery's total liability shall not exceed the total fees paid by you to MedScovery in the 12 months preceding the claim.
9. Termination
Either party may terminate this Agreement at any time with 30 days' written notice. Upon termination:
- Active bookings will be completed under the terms of this Agreement
- Outstanding fees remain due and payable
- Provider profile will be removed from public listings
- Provider data will be retained in accordance with our Privacy Policy
10. Dispute Resolution
Any disputes arising from this Agreement shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in [Jurisdiction], and the arbitrator's decision shall be final and binding.
11. General Provisions
11.1 Entire Agreement
This Agreement, together with the Terms of Service and Privacy Policy, constitutes the entire agreement between you and MedScovery regarding your use of the platform.
11.2 Modifications
MedScovery may modify this Agreement at any time. Material changes will be communicated with 30 days' notice. Continued use of the platform after changes become effective constitutes acceptance of the modified Agreement.
11.3 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.
11.4 Severability
If any provision of this Agreement is found to be unenforceable, the remaining provisions shall remain in full force and effect.
12. Acceptance
By clicking "Accept Agreement" below, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions of this Provider Agreement.